How do I reset my PrideNet password?
Navigate to https://password.springfield.edu - help for passwords can be found here.
I need to access my Brightspace courses. Where do I go?
Log into PrideNET and click on the Brightspace icon at the top center of the page.
I'm having issues with my computer. Who can I contact?
You can contact the Technology Service Center at phone number: 413-748-4872. We can also be reached via email at firstname.lastname@example.org
I need to print. What do I do?
You can use the “Follow me Print” print cloud service by visiting https://papercut.springfield.edu/user? and using your PrideNET credentials to log in. Alternatively, you can visit the Learning Commons and print by using one of the computers in the lab.
I need Microsoft Office. Where can I get a copy?
Microsoft Office 365 is available as long as you are a student, staff or faculty member of Springfield College. See this link for more details: https://jenz-jics-tst-c.springfield.edu/ICS/Help/Microsoft_Office_365_Free_for_Students.jnz
I need to access my Springfield College email. Where do I go?
In order to access your email, log into PrideNET and click on the GMAIL icon at the top.
How do I set up my email on my smartphone or tablet?
View the process for your device here: https://jenz-jics-tst-c.springfield.edu/ICS/Help/Gmail_Help/Mobile_Device_Setup.jnz
*Note: The process may vary dependent on your device.
How can I connect my iPhone or iPad to a projector?
If the classroom is equipped with an Apple TV, you can connect via the airplay functionality of iOS.